Our product range is continuously reviewed and updated. We reserve the right to change specifications without prior notice.
All descriptions, images and illustrations on our website are for guidance only. Before purchasing any product from our website, the customer must determine the suitability of the product for its intended use, and the customer assumes all risks and responsibilities in relation to the product. Randomers is not responsible for any loss or damage – direct, incidental or consequential, from misuse or inability to use any of the listed products.
All prices are inclusive of VAT. Randomers reserves the right to modify any price / discount without prior notice.
Delivery times are given in good faith and Randomers is not responsible for any delays in transit. Products we have in stock (Barcelona) have a usual delivery time of 3-5 days. Before each shipment, we take great care to inspect and pack the merchandise. Upon receipt of the merchandise, the buyer must examine it. If there is apparent damage to the box or any item is missing, it must be reported in writing within a maximum of 48 hours to the email: lab@randomer.org . Failure to comply with any of the above will be considered that the merchandise has been accepted and the buyer unconditionally waives the right to reject the aforementioned products.
In case of loss or damage caused by the carrier, we commit to replacing the merchandise, provided that the conditions mentioned above are met. The merchandise is sent by certified mail through Correos with a tracking number. In the event that the buyer cannot receive the merchandise at the delivery address, Correos will notify them in the usual way according to their conditions. Randomers will not cover the expenses incurred by second deliveries or inconveniences that may arise.
View shipments and delivery times
Our online store offers 2 secure payment methods: card and PayPal. For any other payment possibility you may need, please contact us at: lab@randomers.org
No merchandise may be returned without prior agreement with Randomers. The buyer has a period of 14 days from the receipt of the merchandise. The cost and risk of return transport are assumed by the buyer. The merchandise must be in perfect condition and with its original packaging. Upon receiving the return, the merchandise will be subject to review and the price of the product + VAT will be refunded if everything is correct. Personalized or custom-made products cannot be returned. In case of a claim for transport damage, claims are accepted only if the customer has notified us by email within a maximum of 48 hours of receiving the merchandise.
Any product manufactured by us or any design, illustration, drawing, banner, or graphic design document or website elements created by us is the exclusive property of Randomers.
The risk passes from the seller to the buyer at the moment of receiving the merchandise at the destination. The transfer of title of ownership of the merchandise passes from the seller to the buyer at the moment of placing the order and paying. Until then, the merchandise is the property of the seller.
Customers and Users are fully responsible for their conduct when accessing the information on the Website, while browsing it, as well as after having accessed it. As a consequence of the foregoing, Customers and Users are solely responsible to THE COMPANY and third parties for:
The consequences that may arise from an illicit use, for purposes or effects contrary to this document, of any content of the Web, whether elaborated or not by THE COMPANY, published or not under its official name.
As well as the consequences that may arise from use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Web or its services or prevent the normal enjoyment by other Users.
THE COMPANY reserves the right to update the content when it deems it convenient, as well as to delete, limit or prevent access to it, temporarily or permanently, as well as to deny access to the Web to Customers and Users who misuse the content and/or breach any of the conditions set forth in this document.
THE COMPANY informs that it does not guarantee:
That access to the Web and/or linking Websites is uninterrupted or error-free.
That the content or software that Clients and Users access through the Web or linking Websites does not contain any errors, computer viruses, or other elements in the content that may cause alterations to their system or to electronic documents and files stored in their computer system or cause other types of damage.
The use that Clients and Users may make of the information or content of this Web or linking Websites for their personal purposes.
The information contained on this Web page should be considered by Clients and Users as informative and guiding, both in relation to its purpose and its effects, for which reason:
THE COMPANY does not guarantee the accuracy of the information contained on this Web and therefore assumes no responsibility for any possible damages or inconveniences to Users that may arise from any inaccuracy present on the Web.
Likewise, THE COMPANY has the right to carry out promotional campaigns during defined time intervals to promote the registration of new members in its service. THE COMPANY reserves the right to modify the conditions for applying promotions, extend them by duly communicating it, or proceed to exclude any of the participants from the promotion in the event of detecting any anomaly, abuse, or unethical behavior in their participation.
Consult the privacy policy
